Pup Up N Play Testimonials
What Clients Says About Us
BOOK ANTHONY. WITHOUT HESITATION. We had booked another CitizenShipper driver who went MIA about a week before our English Bulldog's transport date. Given all the other logistics of a cross-country move, we scrambled to find another driver, and we are SO GLAD we used Anthony. He was extremely flexible and accommodating, particularly considering the fact our transport was pretty last minute. He responded immediately to all our inquiry questions [no matter how small or silly!] and set up an introductory/logistics call upon booking where he walked us through the entire process. Anthony alleviated all of our concerns. At pickup, he spent about an hour with us, getting acquainted with our pet and s van arranging his van for the best crate/bed accommodation for our high anxiety, Princess Bulldog. He was extremely patient, professional, and showed nothing but KlINDNESS to our fur baby. Throughout the trip, Anthony communicated frequently and sent updates of their status, so we always knew where our pet was and how she was faring. We cannot recommend Anthony enough!!!! Moves are stressful, but by booking Anthony, your pet transport will not be one of stressful pieces. If we ever need another pet transport in the future, we know EXACTLY who we will call. Thank you again!!!!
I am so happy and grateful my dog traveled safely with this crew! I had the best experience I could ever imagine as I gave my dog to a stranger to transport across the country. My driver was Anthony and he was so amazing throughout the whole process. Every step of the way was amazing. Communication and business in the beginning was so professional as they offered service that I needed. Before I went all in and took the bid, I had a million and one questions that they gladly answered. The price was absolutely unbeatable as well as the customer service. The line of communication between me and the driver was very thorough, as we both gathered information for the successful trip. When the trip occurred, I got updates every 4-5 hours during potty and water breaks. I want to disclose that my dog is not the easiest to get along with and does have some behavior aggressive tendencies. Anthony made sure my dog was comfortable with him before leaving, and he truly took his time to give her the attention and time she needed to warm up to him. They truly reassured me with every video sent that she was in great hands. They stopped at multiple rest stops with dog parks so they can stretch their legs and do their private business. I would a thousand present recommend this company to anyone who is seeking transportation for their animal state to state. My dog traveled from Virginia to Texas and got their in the shortest amount of time- traveling a day and a half! Now that was amazing. They provide a reliable rental car as well as crates.
I would like others to know that the most important thing in handing your babyh off to complete strangers is that first you have gots to trust that person. Anthony earned our trust before he even picked up Racer and we had conversations about life and career and family. We spoke as if we had known each other for decades. And he gave me access to him all the way through. This man got stuck in a snowstorm and I thought my baby would be too so he prepared a contingency plan that we went through and it had three outcomes. The one i loved the most was so thoughtful; he knew I wouldn't be able to get to my daughter so he reserved a hotel room for her and the dog for when she lands just so she won't feel lost or scared. I don't know but, the price was right for all that they did.
Thoroughly pleased with the service provided! From the time we first reached out in search of a company that could safely and reliably transport our dog cross- country on fairly short notice, communication was exemplary. Anthony picked up Chance on a Monday morning in upstate NY, and delivered him to our place in CA three and a half days later. Along the way, he provided frequent video and text updates to ensure us that our pup was happy and healthy. These guys are pros -- they work efficiently, and know what they are doing, transporting only a handful of pets on each trip so that each is safe and secure, and sure to receive attention. Read the reviews - they are well deserved. Strongly recommended.
I would highly recommend this company. I wish I could have given more stars. From the time Anthony picked up the dog until the time he dropped her off he kept me updated every two hours with pictures and videos. I was very nervous about send the dog so far with a stranger but after meeting with Anthony and talking with him, he assured me my dog would be in good hands and after our conversation I felt at ease sending the dog with him.
I just received my first puppy and Anthony was absolutely amazing he was willing and ready to be flexible. He was very communicative, I received updates,pictures and videos. He had absolutely amazing personality and took great care of my pup. I would definitely use this service again if need be.
Amazing service got my baby to me safe sound and there were many updates along the way very respectful and cool GREAT GUY MUST DO SERVICE WITH HIM.
Great Service Will Use Again! Really Appreciated This To reunite With My Girls!